Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects information about you when you visit our website at acfp-meal.rest, place orders, use our services, or otherwise interact with us. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

By accessing or using our website, placing an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue use of our website and services immediately.

Anthony's Coal Fired Pizza is committed to protecting your privacy and complying with all applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

1. Who We Are

Anthony's Coal Fired Pizza is a food service business operating in the United States. We operate an online ordering and information platform accessible via our website acfp-meal.rest. For all privacy-related matters, you may contact us using the details provided at the end of this policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you interact with us — whether by creating an account, placing an order, signing up for our newsletter, contacting customer support, or participating in promotions — you may provide us with personal information, including but not limited to:

• Identity Information: Your first and last name, username, or similar identifiers.
• Contact Information: Email address, telephone number, billing address, delivery address, and postal code.
• Account Credentials: Password and other security information used to access your account.
• Payment Information: Credit card numbers, debit card details, billing information, and other financial data. Please note that payment card information is processed through secure third-party payment processors and is not stored directly on our servers.
• Order Information: Details of food items ordered, special instructions, delivery preferences, and order history.
• Communications: Any messages, feedback, reviews, or other correspondence you send to us.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

2.2 Information Collected Automatically

When you visit our website acfp-meal.rest, we automatically collect certain technical and usage information, including:

• Device Information: IP address, browser type and version, operating system, device type, unique device identifiers, and mobile network information.
• Usage Data: Pages visited, time and date of your visit, time spent on pages, links clicked, referring website URLs, and navigation patterns throughout our website.
• Location Data: General geographic location inferred from your IP address. With your consent, we may also collect more precise location data to facilitate delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 7 for more details).
• Log Data: Server logs that record requests made to our servers, including the date and time of access, browser information, and pages accessed.

2.3 Information from Third Parties

We may also receive information about you from third-party sources, which we combine with information we collect directly. These sources may include:

• Social Media Platforms: If you choose to connect your social media accounts (such as Facebook, Google, or Instagram) to our website or log in through social sign-on features, we may receive profile information from those platforms.
• Analytics Providers: Third-party analytics services that help us understand how users interact with our website.
• Advertising Partners: Information about your interests and demographics from advertising networks to help us deliver relevant promotions.
• Delivery Partners: Information related to the fulfillment and delivery of your orders.
• Payment Processors: Confirmation and transaction data from payment service providers.

2.4 Sensitive Personal Information

In certain limited circumstances, we may collect information that is considered sensitive under applicable law, such as precise geolocation data for delivery purposes, or financial account information for payment processing. We collect such sensitive information only when necessary and apply heightened protections to it in accordance with applicable regulations, including the CPRA.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes. The legal bases for processing your information include your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating delivery or pickup.
• To create and manage your account on our website.
• To send you order confirmations, receipts, and status updates via email or SMS.
• To process payments and prevent fraudulent transactions.
• To provide customer support and respond to your inquiries, complaints, or requests.
• To facilitate returns, refunds, or order modifications where applicable.

3.2 Website Improvement and Analytics

• To analyze usage patterns and understand how visitors interact with our website.
• To improve the functionality, design, and content of our website.
• To conduct internal research, testing, and development of new features or services.
• To monitor the technical performance of our website and identify and fix bugs or errors.
• To generate aggregate, anonymized statistics about our user base and service usage.

3.3 Marketing and Promotions

• To send you promotional emails, newsletters, special offers, and information about new menu items or events, where you have consented or where we have a legitimate interest to do so.
• To personalize your experience on our website by displaying content and recommendations tailored to your preferences and order history.
• To show you relevant advertisements on our website and on third-party platforms, including through the use of targeted advertising technologies.
• To administer contests, sweepstakes, loyalty programs, and other promotional activities.

3.4 Legal Compliance and Safety

• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraudulent transactions, unauthorized activities, and other illegal conduct.
• To protect the rights, property, and safety of Anthony's Coal Fired Pizza, our customers, employees, and the public.

4. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties for their own independent marketing purposes. However, we may share your information with selected third parties in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers are granted access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data. Categories of service providers include:

• Payment Processors: Companies that handle credit card and payment transactions securely.
• Delivery and Logistics Partners: Services that help us coordinate food delivery to your address.
• Email and SMS Service Providers: Platforms that enable us to send transactional and marketing communications.
• Analytics Providers: Services such as Google Analytics that help us understand website traffic and user behavior.
• Cloud Hosting and IT Services: Companies that host our website, databases, and infrastructure.
• Customer Support Tools: Platforms that help us manage and respond to customer inquiries.
• Advertising Networks: Partners that help us deliver targeted advertising campaigns.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Enforce our Terms of Service or other agreements.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our services or the public.
• Protect against legal liability.

4.3 Business Transfers

In the event that Anthony's Coal Fired Pizza is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be transferred as part of such a transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

4.4 Aggregated or Anonymized Data

We may share aggregated, anonymized, or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other legitimate purposes.

5. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, alteration, or destruction.

5.1 Security Measures We Employ

• Encryption: Our website uses Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who have a legitimate need to access it for business purposes.
• Secure Payment Processing: All payment transactions are processed through PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our systems.
• Regular Security Assessments: We conduct regular reviews of our security practices and procedures to identify and address potential vulnerabilities.
• Data Minimization: We collect only the personal information that is necessary for the purposes described in this policy.
• Employee Training: Our employees receive regular training on data privacy and security best practices.

5.2 Limitations of Security

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we provide the following rights to all users of our website and services:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may update or correct inaccuracies in your personal information by logging into your account or contacting us directly.
• Deletion: You may request deletion of your account and associated personal information.
• Marketing Opt-Out: You may opt out of receiving marketing communications at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable consumer request to us using one of the following methods:

• Email: [email protected]
• Website: acfp-meal.rest

We will acknowledge receipt of your request within 10 business days and respond to your request within 45 days of receipt. If we require additional time (up to 90 days total), we will inform you of the reason and extension period in writing.

We may need to verify your identity before processing your request to ensure the security of your personal information. This verification process may involve confirming information you have previously provided to us.

You may designate an authorized agent to make a request on your behalf. If you use an authorized agent, we may require proof of your written authorization and verification of your identity.

7. Cookies and Tracking Technologies

Our website acfp-meal.rest uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, personalize content, and serve targeted advertisements.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable core functionality such as security, account login, and order processing. You cannot opt out of these cookies.
• Analytics and Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, enabling us to improve site performance.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, preferred location, or language) to provide a more personalized experience.
• Marketing and Advertising Cookies: These cookies track your browsing activity across websites to deliver targeted advertising relevant to your interests. They are placed by our advertising partners.
• Social Media Cookies: These cookies are set by social media platforms when you interact with social sharing buttons or embedded content on our website.

7.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features, including placing orders.

For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy, which is available on our website at acfp-meal.rest.

You may also opt out of interest-based advertising by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply are outlined below:

When personal information is no longer needed for the purposes for which it was collected, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal procedures.

9. Children's Privacy

Anthony's Coal Fired Pizza does not direct its services to minors, and our website is not designed to attract children under 18 years of age. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take prompt steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

Our practices regarding children's data are also guided by the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13. We strictly comply with COPPA requirements and do not knowingly collect data from children under 13 under any circumstances.

10. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States and operates primarily within the United States. The personal information we collect is processed and stored on servers located within the United States.

However, some of our third-party service providers may operate in other countries. If we transfer your personal information outside the United States, we ensure that such transfers are conducted in compliance with applicable law and that appropriate safeguards are in place to protect your data. These safeguards may include:

• Standard contractual clauses approved by relevant data protection authorities.
• Contractual requirements that service providers maintain appropriate data protection standards.
• Transferring to countries that have been recognized as providing an adequate level of data protection.

By using our website and services, you acknowledge and consent to the transfer, processing, and storage of your personal information in the United States and, in certain limited circumstances, in other countries where our service providers operate.

11. Third-Party Links and Websites

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Anthony's Coal Fired Pizza. This Privacy Policy applies only to information collected by our website and services. We have no control over and assume no responsibility for the privacy practices, content, or policies of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

The inclusion of a link on our website does not imply our endorsement of the linked website or its privacy practices.

12. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universal standard for how DNT signals should be interpreted or responded to, our website does not currently alter its data collection or use practices in response to DNT signals from your browser. We will continue to monitor developments in DNT technology and standards and may update our practices accordingly.

California users may also exercise their right to opt out of the "sharing" of personal information for cross-context behavioral advertising under the CPRA, which operates similarly to a DNT preference for advertising purposes.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and at our sole discretion. When we make changes to this policy, we will:

• Update the "Last Updated" date at the top of this policy.
• Post the revised policy on our website at acfp-meal.rest.
• For material changes, provide you with prominent notice, such as a notification on our website or an email to the address associated with your account (if applicable).

Your continued use of our website and services after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. How to File a Complaint

If you have concerns about our privacy practices or believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve your concern.

14.1 Contact Us Directly

Please send your privacy-related complaint or concern to:

• Email: [email protected]
• Website: acfp-meal.rest

We will acknowledge your complaint within 5 business days and work to resolve it within 30 days. If additional time is needed, we will notify you.

14.2 Filing a Complaint with a Regulatory Authority

If you are a California resident and are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency (CPPA): https://cppa.ca.gov/
• California Attorney General – Privacy Complaints: https://oag.ca.gov/privacy/privacy-laws

For residents of other states, you may have the right to file a complaint with your state's attorney general office or consumer protection agency. Additionally, the Federal Trade Commission (FTC) enforces consumer protection laws at the federal level:

• Federal Trade Commission: https://www.ftc.gov/complaint

15. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are dedicated to addressing your privacy concerns promptly and transparently.

When contacting us with a privacy inquiry, please include your full name, the email address associated with your account (if applicable), a description of your request or concern, and the state in which you reside so that we can apply the appropriate legal standards when responding to your request.